Your customer asks at 11pm. Care answers at 11pm.
Resolves frequent questions instantly, learns the business from its own information, and knows when a case needs a human.
Spot the pattern before it burns out your team.
The same questions get asked day after day, eating up the team's time.
Outside office hours, the customer simply has no one to ask.
A tricky case needs a real person, but nobody's filtering which ones those are.
Everything you need to stop depending on office hours.
Prices, hours, policies, and catalog, using your real information.
Trained on the documents, FAQs, and catalog you give it.
Detects when a case needs a person and hands it off with context.
From a question to a resolved answer, without anyone having to be awake.
Documents, FAQs, and real conversation history.
Every incoming question on WhatsApp or web, no matter the time.
Passes the case to a person with context already summarized.
Results, not just activity.
Constant coverage, no night shifts or weekends.
Fewer interruptions to the team from repetitive questions.
Customers who feel an immediate response, not a voicemail box.
Always on, never on hold.